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This Privacy Policy will be considered to be an integral part of the standard Terms and Conditions stated on our website. For the purposes of this Privacy Policy, the website www.eternalslots.com will herein be referred to as "Casino", "Website", “Company”, "Service", "We", "Us", "Our.
1.1. The terms stated herein form part of the terms stated in Terms and Conditions on Eternal Slots website, and therefore represent the binding agreement between you and Eternal Slots. This Privacy Policy serves to clarify the types of personal data we gather from players, the reasons behind it, as well as the ways we use it to enable their participation in games and provide related services.
1.2. It is important to carefully read the terms stated here because the Casino will consider that you have affirmed your acceptance of the Privacy Policy the moment you create a Player Account on the Eternal Slots Website. In case you disagree with the terms outlined in this Privacy Policy and choose not to furnish us with the necessary personal data, we kindly ask you to refrain from using this website.
1.3. It can happen that we occasionally update this Privacy Policy. Therefore, we advise you to occasionally check for possible updates here. Although we will make efforts to inform you of changes, please note that it is the Player’s obligation to stay updated and the Casino will consider that you have accepted the Privacy Policy as you continue to use our Eternal Slots website.
Below is the list of personal information which Eternal Slots may ask for, use, and process (included, but not limited to):
2.1. Entire correspondence exchanged between the Player and the Website, including but not limited to email, web chat, or any other communication methods;
2.2. The information you provide when completing forms on our account registration pages. This also includes additional data which you may submit through the Website or via email (including but not limited to your first and last name, date of birth, email, phone number);
2.3. Details about your Internet Service Provider, operating system and device type, browser type and browser version, date of your visit, average time spent on our site, pages viewed, information accessed, the Internet Protocol (IP) address used to connect your computer to the Internet and other relevant statistics;
2.4. Eternal Slots may ask you for certain document copies to verify your identity, the first time you ask for a withdrawal. The Casino reserves the right to also ask for these copies at random to ensure the security of your account. These documents include:
2.5. The front and back of your driving license or any other official, government-issued photographic identification;
2.6. Your utility bill (gas, electricity, water, or telephone) with your name and the address you have registered with us;
2.7. Your website login information, which consists of traffic data, GeoIP location data, browser/device data, weblogs, activity logs, and other traffic-related information stored in our system;
2.8. Your Player Account transaction history, whether it takes place on the Website(s) or via alternative communication channels;
2.9. The reasons we may request the mentioned documents and verifications may also refer to: confirming your account, processing deposits or withdrawals, and conducting anti-fraud checks, either proactively or as mandated by applicable regulations. These verifications may encompass items like passport scans, payment receipts, and bank statements, among others;
2.10. The information about and contained in your participation in surveys or any other customer assessments that we may conduct periodically;
Eternal Slots reserves the right to inquire at your registered financial institution to provide information about you should this be requested by higher instances.
Eternal Slots will use the data collected from you to provide the services to you in the best possible way. For further clarification, below is the list of purposes for which we can use your personal data:
3.1. To process all your transactions;
3.2. To deliver the games to you, including promotions and all other services from our website;
3.3. To identify you as a player on our platform and to track your activity on the platform, we use your IP address, which remains strictly confidential at all times. The same applies to your activity;
3.4. To provide customer support, including assistance in the setup and management of your account;
3.5. To perform verification check, which is obligatory;
3.6. To furnish you with information about the promotional offers, or in case we get your explicit consent - to share similar content from our partners;
3.7. To abide by all legal obligations, including but not limited to anti-money laundering (AML) regulations and counter-financing of terrorism (CFT) regulations;
3.8. To oversee and examine transactions in order to hinder illegal activities, including money laundering, fraud, misuse of terms, and other;
3.9. To perform market research, which includes your voluntary participation, with the possibility to opt out at any time;
3.10. To do statistical analysis of aggregated data.
When you visit our web pages, tiny text files called cookies get saved onto your computer's hard drive or memory. These bits of information are also known as web analysts. They're sent to your browser from the website and then stored on your device. Just so you know, most online browsers automatically accept cookies.
You have the option to direct your browser to refuse or block all cookies, or to notify you when a cookie is being sent. Nevertheless, we advise against blocking or deleting your cookies as it might restrict your access to certain parts of our website.
5.1. Eternal Slots
Eternal Slots promises to protect your personal information and to not sell, distribute, or share it with third parties. We'll only reveal personal data if required by a Governing Authority or as per the laws governed by the Governing Law.
5.2. We'll guarantee the confidentiality of your personal identity and information, and we'll never reveal betting details for any player.
5.3. Emails or other forms of communication exchanged between you and the Casino are confidential and should not be shared or posted on internet forums.
Fundamentally, we're committed to not sharing your personal data with third parties. Nevertheless, we might reveal your Personal Data solely upon request from:
6.1. Regulatory bodies in order to meet laws and regulations;
6.2. Governing institutions to prevent or to investigate fraud, terms abuse or other activity that is illegal in connection with the Service or may expose you or us to legal liability;
6.3. To protect and defend the rights or property of Eternal Slots.
Eternal Slots employs advanced encryption systems to protect your personal information and transactions, the same technology relied upon by major financial institutions worldwide. We continually enhance our security measures to align with technological advancements.
We might enlist the help of third-party companies and individuals, known as "Service Providers," to support our website, deliver the Service on our behalf, provide Service-related services, or help us analyze how our Service is utilized. These third parties are granted access to your Personal Data solely for the purpose of carrying out these tasks on our behalf and are required to maintain confidentiality and refrain from using it for any other purpose.
Eternal Slot’s service might contain links to websites not managed by us. Clicking on such third-party links will take you to external websites operated by other entities. It's strongly advised that you thoroughly review the Privacy Policy of each site you visit, as we are not responsible for the privacy policies or practices adopted by these external sites.
We don't plan on collecting or knowingly obtaining information from minors. Minors, meaning individuals under the age of 18/21 depending on local regulations for players, are not our target audience. Our services cater exclusively to adults, and this website is designed with them in mind.
We reserve the right to amend this Privacy Policy, and we may occasionally update its content. While we'll make reasonable attempts to notify you of these changes via email or a prominent notice on our Service, we advise you to regularly review this Privacy Policy, as it is considered to be your obligation.
If you have any questions or feedback regarding our Privacy Policy, feel free to reach out to our support team through live chat.